Who We Are
Blue Star Air Express came into existence as a result of the owners' vision of providing affordable courier and express services to corporates as well as individual retail customers. We have the most extensive countrywide network backed by professionally trained personnel at all levels.
Our head office is located at Jodhpur and we maintain a decentralised control through regional, area and branch offices. The activities of the northern region are controlled from this office. We have already registered our presence with our exclusive and largest network in the courier and express industry in India.
Blue Star Air Express also repeatedly displays its unique capability of organising services to many ODA (Out of Delivery Area) and non-serviceable locations for clients who need such a service.
Key Capabilities
- 100% computerised self-network across India
- Centralised backup servers for disaster management
- Fleet of self-controlled vehicles for intra-city and intra-zone movement
- Advanced Track & Trace facility across the entire network
- 100% mobility with fast communication modules
- Efficient MIS and analytical tools for service optimisation
Our Technology
Blue Star Air Express fully exploits technology to support its operations and deliver an unmatched customer experience. We offer a successful Trace and Track facility across the system, with 100% computerisation within our self-network.
Centralised backup servers ensure an appropriate disaster management system along with efficient management information and analytical tools. A 100% mobility and abundant use of messaging tools ensure a fast communication module — so vital in the express industry.
Blue Star Air Express has created adequate and modern infrastructure to support its vast network, and runs a fleet of self-controlled vehicles to create efficiency in intra-city and intra-zone movement of load.
Mission
We are committed to provide our best services to fulfil our clients' satisfaction by dispatching consignments at the right place at the right time. We seek to be recognised as a responsible, fair and profitable organisation — providing precise, prompt and courteous services to our customers; a spirit of family and growth for our employees; and fair returns for our shareholders.
Vision
We are a team of professionals committed to corporate excellence. We aspire to develop high competency and achieve zero error in service through high technology and become synonymous with quality service. We thrive on innovation through dedication, commitment, teamwork, sincerity and honesty — to achieve 100% customer satisfaction and make Blue Star Air Express a household name across India.
Our Values
- Integrity — Transparent and honest in every interaction with clients, partners and employees.
- Punctuality — On-time delivery is a commitment, not just a goal.
- Customer Satisfaction — Every consignment is treated as our own.
- Responsibility — Responsible handling of every shipment and the communities we serve.
- Innovation — Continuously raising the bar of service excellence.
Our Commitment
Every consignment is treated as our own. Blue Star Air Express is committed to supporting activities that enhance the quality of life in the communities we operate in — and to continuously raise the bar of service excellence across every delivery.
Our network stretches to every corner of India.
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